We understand this can already be a difficult time. To be able to handle your request as quickly as possible, we need the following documents and/or pieces of information:
- policyholder’s name and policy number (if available)
- a copy of the the policyholder’s death certificate or equivalent document issued in the policyholder’s country of passing
- a copy of your ID (passport or driving licence)
Please submit the above using our online form and include details of the changes needed.
We're here to help
We've got a team of UK-based experts ready to help. You can give them a call on 0333 014 6683.
Mon 9.00am - 5.30pm, Tues 9.00am - 5.30pm, Weds 9.00am - 5.30pm, Thurs 9.30am - 5.30pm, Fri 9.00am - 5.30pm, Sat 9.00am - 2.00pm
Van insurance opening times are only Monday to Friday.