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Complaints

Complaints

  • How can I make a complaint?
  • I've made a complaint. When will I get a response?
  • What happens if I've had a response to my complaint but I'm not happy with the outcome?
  • I want to refer my complaint onto the Financial Ombudsman Service (FOS). How do I do this?
  • You've passed my complaint onto a third party but I haven't heard anything since. What do I do?

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© Copyright 2022 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at Hylo, Floor 4, 103-105 Bunhill Row, London, EC1Y 8LZ.